jli17 Privacy Policy for Philippine Players

1. Introduction

At jli17, we are committed to protecting your privacy and handling your personal information with care. This Privacy Policy explains what data we collect when you use the jli17 platform — including Slots, Slot Games, Fish Games, Sports betting, live casino, and the jli17 App — how we use that data, who we share it with, and your rights regarding your information.

By creating an account and using jli17, you agree to the collection and use of your personal information as described in this policy. If you do not agree, please do not register or use the platform.

2. Information We Collect

We collect several types of information to provide, maintain, and improve the jli17 experience. The information we collect includes:

Personal Identification Information

• Full legal name, date of birth, gender, and nationality
• Residential address, phone number, and email address
• Government-issued identification documents (for KYC verification)
• Proof of address and payment method ownership (when required for withdrawals)

Account and Transaction Data

• Username, password (stored in encrypted form), and account preferences
• Deposit and withdrawal transactions, including amounts, dates, and payment methods
• Account balance, betting history, game activity, and session logs
• Promotional claims, bonus usage, and reward activity

Technical and Device Information

• IP address, browser type, operating system, and device identifiers
• Login timestamps, session duration, and access location
• Cookies and similar tracking technologies (see Cookies section below)

3. How We Use Your Information

The information we collect is used for the following purposes:

• Account Creation and Management: To register your account, verify your identity through KYC, and maintain your profile and preferences.
• Payment Processing: To handle deposits, withdrawals, and transaction records in Philippine Peso via your chosen payment methods such as online banking, bank transfers, and e-wallets.
• Platform Security and Fraud Prevention: To detect and prevent unauthorised access, multiple accounts, money laundering, collusion, bonus abuse, and other prohibited activities outlined in our Terms & Conditions.
• Customer Support: To respond to your inquiries, resolve account issues, and provide assistance through email or live chat.
• Responsible Gaming: To monitor play patterns, implement self-exclusion requests, and support responsible gaming measures as described on our Responsible Gaming page.
• Promotions and Communications: To inform you about promotions, bonuses, platform updates, and important account notifications. You can opt out of marketing emails at any time.
• Legal Compliance: To meet regulatory requirements, cooperate with law enforcement when required by law, and maintain records as mandated by gaming and financial regulations.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your data with trusted partners in the following circumstances:

• Payment Providers: To process deposits and withdrawals, we share necessary transaction details with banks, e-wallet services, and payment processors operating in the Philippines.
• Identity Verification Services: To complete KYC checks, we may share identification documents with third-party verification providers.
• Game Providers: To deliver slots, live casino, and other games, we share session and betting data with licensed game software suppliers.
• Legal and Regulatory Authorities: When required by law, we disclose information to government agencies, regulators, or law enforcement in response to valid legal requests.
• Service Providers: We work with trusted technology partners for hosting, security, analytics, and customer support. These partners are contractually obligated to protect your data and use it only for the services they provide to jli17.

5. Data Security

jli17 takes data security seriously. We use industry-standard measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. These measures include:

• SSL (Secure Socket Layer) encryption for all data transmitted between your device and our servers
• Encrypted storage of sensitive information such as passwords and payment details
• OTP (One-Time Password) verification for account logins and sensitive actions
• Regular security audits, vulnerability testing, and system monitoring
• Access controls that limit employee and contractor access to personal data on a need-to-know basis

While we strive to protect your information, no method of transmission or storage is completely secure. You are responsible for keeping your login credentials confidential and reporting any suspected unauthorised access immediately.

6. Cookies and Tracking Technologies

jli17 uses cookies and similar technologies to enhance your experience, remember your preferences, and analyse platform usage. Cookies are small text files stored on your device when you visit our site or use the jli17 App.

We use the following types of cookies:

• Essential Cookies: Required for login, session management, and basic platform functionality. These cannot be disabled.
• Preference Cookies: Remember your language, currency, and display settings for a smoother experience.
• Analytics Cookies: Help us understand how players interact with the platform, which games are popular, and where improvements are needed.
• Marketing Cookies: Track promotional campaigns and measure the effectiveness of bonuses and offers shown on the site.

You can manage or disable cookies through your browser settings, but doing so may limit certain features of the platform. Most browsers allow you to view, delete, or block cookies.

7. Data Retention

We retain your personal information for as long as your account is active and for a period after account closure as required by law, regulatory obligations, and internal record-keeping policies. Retention periods vary depending on the type of data:

• Account and transaction records are kept for a minimum of five years after account closure to comply with financial and gaming regulations.
• KYC and identity verification documents are retained for the duration required by anti-money laundering laws.
• Marketing communications and preferences are deleted once you opt out or close your account, unless retention is required by law.

After the retention period expires, we securely delete or anonymise your data so that it can no longer be associated with you.

8. Your Rights and Choices

As a jli17 player, you have the following rights regarding your personal information:

• Access: You can request a copy of the personal data we hold about you.
• Correction: You can update or correct inaccurate information through your account settings or by contacting support.
• Deletion: You can request deletion of your data, subject to legal and regulatory retention requirements. Note that deleting your data may require account closure.
• Opt-Out: You can unsubscribe from promotional emails at any time using the link provided in each message.
• Withdrawal of Consent: Where processing is based on your consent, you may withdraw it at any time, though this will not affect the lawfulness of processing before withdrawal.

To exercise any of these rights, contact jli17 support with your account details and a description of your request. We will respond within a reasonable timeframe and may ask you to verify your identity before processing the request.

9. Third-Party Links and Services

The jli17 platform may contain links to third-party websites, game providers, or payment services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party services you interact with through jli17.

10. Children's Privacy

jli17 is strictly for players aged 21 and above. We do not knowingly collect personal information from anyone under the legal age. If we discover that we have inadvertently collected data from a minor, we will delete it immediately and close the associated account.

If you believe a minor has registered on jli17, please contact us immediately so we can take appropriate action.

11. International Data Transfers

Your personal information may be transferred to and stored on servers located outside the Philippines, including jurisdictions where data protection laws may differ from those in your country. When we transfer data internationally, we ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

12. Changes to This Privacy Policy

jli17 reserves the right to update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or platform features. When we make significant changes, we will notify you via email or through an on-platform announcement. The updated policy will be posted on this page with a revised effective date.

Your continued use of the platform after changes are posted constitutes acceptance of the updated Privacy Policy. We encourage you to review this page regularly to stay informed about how we protect your information.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact jli17 support. You can find additional information on our FAQ page or reach out through the contact details provided on the platform.